What are the shipping options?

We provide free shipping on Singapore domestic orders over SGD $75. 

All orders are sent via trackable mail or courier. We aim to dispatch your items within 3 working days of receiving an order, Monday through Friday excluding weekends and public holidays. 

Standard Courier SGD $6.00 – 2 - 3 working days 

Urgent Door to Door Delivery SGD $15.00 - 1 - 2 working days*

*To avoid delays, please ensure that a representative is available at the stipulated delivery address during working hours to sign for your package.

Oh Happy Fry will not be liable for any lost package once they have been despatched with proof of delivery.

How can I check the status of my order?

You may log in to your account on our website, click on Order to check the status of your order. Once your order is shipped, you will receive notification.

Can I request for specific delivery timing?
We are sorry we do not have this option currently.

Can I change the address or redirect to a different address?
Once your order is made, we are not able to make any changes to the address unless there is an error in the address. 

Do note parcels will be returned to the sender if we do not receive an update from you within the next 2 working days. Additional charges will apply for re-delivery.  

What is the Return Policy?
All sales are final and we do not provide refund. We only accept product exchange or returns for store credit on selected product category.

Masks and Shields, Hair Accessories or Socks, Books, Teething/Weaning products, Sale or Preorder merchandise and Swimwear are not eligible for exchange or returns for hygiene purposes.  

If you have received a defective products, kindly contact us at with your order number and product images to discuss. The buyer is responsible for inspecting the goods for fault and notifying us within 7 working days of receiving the goods should there be a fault. 

To exchange or return your products, please make an appointment to visit the studio in person. We are open Monday, Wednesday and Friday.

Store credit will be credited to your account after we receive the item/s. A credit will be issued upon the receipt of your item. The credit will be valid for 60 days and is strictly non-refundable nor extendable. You may utilize the Credit Note on any item (including Sale merchandise). Credit issued can only be used in a single transaction and any balance amount will not be refunded. We do not accept cash refund.

Return shipping, payment for return shipping, and any subsequent damages from return shipping are the responsibility of the customer. You are advised to use a trackable delivery service as we are not accountable for parcels lost in transit.

All returns must be securely packaged and returned unworn, unwashed, in their original condition with packaging and price tags intact. Returns that are received in unsatisfactory conditions or lost in the mailing process will be denied and held responsible by the buyer.


Shipping rates are calculated based on total weight or volumetric weight of your items. Please contact us for international shipping rates. Kindly note that you will have to bear all import taxes and fees.

Occasionally a package may get lost in transit. Oh Happy Fry will not be liable for any lost or delay of international package once they have been despatched.