HELP FAQ

PRICING

All pricing at Oh Happy Fry is in Singapore Dollar (SGD) and exclude delivery costs. We reserve the right to change pricing or run promotion at our discretion and without notice.

 

PAYMENT

We accept Paypal, Visa and Mastercard – Fuss free and immediate payment via Paypal’s secure transaction platform. 

For Singapore residents, we prefer Bank Transfer (iBanking or ATM transfer) to save us on Paypal fee. However, payment must be made and notified of within 12 hours from order submission. Once payment has been processed and cleared, your order will be shipped to you.

For direct deposits, our bank details are:
Oh Happy Fry
Acc: POSB Savings 247-77502-1

Please use your surname as the reference and email us upon payment. 

GIFT WRAPPING 

We love gifts! Baby Shower, Newborn, Birthday.

We are always available to help you put together the perfect gift that's sure to get an appreciative wow from your recipient! All we ask is that you pay for the paper/box and give us 2 – 3 working days notice. Select the Gift Wrap option and leave a note for your customised message. 

If you are selecting this Gift Wrapping service we suggest that you choose Door to Door delivery service to ensure that your gifts arrive in good condition. 

 

AVAILABILITY

We aim to ensure that all stock levels listed on the website are accurate; however, there may occasionally be a discrepancy between stock listed online and our physical stock. In the unlikely event that we do not have an item that you have ordered in stock, we'll notify you immediately. 

 

PREORDER

If your item or order is a PREORDER it will ship out on the designated ship date listed in the item name. If your PREORDER contains items with different ship dates, your order will ship out on the date that the last item is available for shipment. If your PREORDER contains extra items (non-PREORDER), everything will ship out together on your PREORDER ship date.

Note, if you wish for your in-stock items to ship immediately then place a separate order for in-stock items only.

The shipping amount you are charged during check out is based on a single package. If you wish for your items to ship as they become available then you must place a separate orders.

 

ORDER CONFIRMATION

Once you have placed an order via our website you will immediately receive a confirmation email. This is automatically generated. For all orders that are returned due to an incorrect address, you will charged a fee for repacking and postage.
If your package is going to a workplace, please include the company name so that it arrives promptly.

SIZES

We carry a limited quantity of each size. If you don't see something you like in a certain size let us know and we will order it for you. Feel free to contact us with questions about sizing.

 

PRIVACY

We will not disclose your information to other third parties. Any personal information that you provide is confidential and used to process your order.